Terms and Conditions
Last updated: July 2026
1. Agreement to Terms
By accessing or using J.C. Gury's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
These terms apply to all visitors, customers, and others who access or use our website and ordering services.
2. Products and Services
J.C. Gury manufactures custom signs, decals, and related products. All products are made to order based on customer specifications.
2.1 Custom Orders
Because our products are custom-made to your specifications, we require proof approval before production begins. Once you approve a proof, you accept responsibility for the accuracy of the design, text, colors, and dimensions.
2.2 Color Accuracy
While we strive for color accuracy, slight variations may occur due to differences in monitors, printing processes, and materials. We recommend requesting a physical sample for color-critical orders.
3. Ordering and Payment
3.1 Order Acceptance
All orders are subject to acceptance by J.C. Gury. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
3.2 Pricing
All prices are quoted in US dollars. Prices are subject to change without notice. The price charged will be the price in effect at the time of order placement.
3.3 Payment Terms
Payment is due at the time of order unless otherwise arranged. We accept major credit cards and, through our secure online checkout, buy now, pay later plans from Klarna and Afterpay (described below). We also accept checks and wire transfers for approved accounts, and Net 30 terms are available for qualified business customers.
3.4 Payment Processing
Online card payments are processed on our behalf by a third-party payment processor (Stripe). By submitting a payment, you agree to the payment processor's applicable terms and privacy practices in addition to these Terms. Your card details are collected and handled securely by the processor; J.C. Gury does not receive or store your full card number. You represent that you are authorized to use the payment method you provide and authorize the charge for the amount shown at checkout.
3.5 Buy Now, Pay Later Financing (Klarna & Afterpay)
At checkout you may be able to choose a buy now, pay later plan provided by Klarna or Afterpay. These providers are independent third parties. Any payment plan, installment schedule, interest, fees, and late charges are strictly an agreement between you and the chosen provider, and are governed by that provider's own terms and eligibility requirements, which are presented to you before you commit. Approval is determined solely by the provider.
J.C. Gury is not a lender or creditor and does not provide financing directly. We are not responsible for a provider's approval or denial decisions, the terms of your plan, or any interest, fees, or collection activity. J.C. Gury is paid in full at the time of your order regardless of the plan you select. Please review Klarna's or Afterpay's terms directly for details about your plan.
3.6 Pay-Over-Time Pricing
If a pay-over-time option is offered, the total amount charged for that option may be higher than the pay-in-full price due to an applicable service adjustment. The exact total and any difference from the pay-in-full price are shown to you at checkout before you complete your order.
3.7 Authorization, Disputes & Information Sharing
By placing an order, you authorize us and our payment and financing providers to charge your selected payment method for the order total. You agree to contact us first to resolve any billing concern before initiating a chargeback or payment dispute. To process your payment and any financing, you consent to us sharing the order and contact information necessary to complete the transaction with our payment processor and, if selected, Klarna or Afterpay. See our Privacy Policy for more information.
4. Proof Approval Process
Before production, you will receive a digital proof of your order. It is your responsibility to carefully review the proof for:
- Spelling and grammar
- Phone numbers and contact information
- Design layout and positioning
- Size and dimensions
- Color selections
- Quantity
Once you approve a proof, we are not responsible for errors that were present in the approved proof.Changes requested after proof approval may result in additional charges and production delays.
5. Production and Delivery
5.1 Production Time
Production times vary based on order complexity, quantity, and current workload. Estimated production times provided at the time of order are approximate and not guaranteed. Rush orders may be available for an additional fee.
5.2 Shipping
We ship via UPS, FedEx, or USPS. Shipping costs are calculated based on weight, dimensions, and destination and are added to your order total. Shipping dates and delivery times are estimates only and are not guaranteed.
5.3 Delivery
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
6. Returns and Refunds
6.1 Defective Products
If you receive a product that is defective or does not match your approved proof, please contact us within 7 days of receipt. We will replace the product at no charge or provide a full refund.
6.2 Customer Errors
Because products are custom-made to your specifications, we cannot accept returns for errors that were present in your approved proof. This includes spelling errors, incorrect phone numbers, or design issues that were visible in the proof.
6.3 Cancellations
Orders may be cancelled without penalty before proof approval. Once a proof is approved and production has begun, cancellation may result in a restocking fee of up to 50% of the order value.
6.4 Refunds on Financed Orders
If an order paid through a buy now, pay later provider (Klarna or Afterpay) is eligible for a refund, the refund is processed back through that provider. Until the refund is applied to your account by the provider, you remain responsible for any scheduled payments under your plan. Refund timing and how a refund is applied to your balance are governed by the provider's terms.
7. Intellectual Property
7.1 Your Content
You represent that you have the right to use any logos, images, or other content you provide for your order. You agree to indemnify J.C. Gury against any claims arising from your use of content you do not own or have rights to use.
7.2 Our Content
All content on this website, including text, graphics, logos, and images, is the property of J.C. Gury and is protected by copyright and trademark laws. You may not use our content without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, J.C. Gury shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising from or related to these terms or your use of our services shall not exceed the amount you paid for the specific products giving rise to the claim.
9. Disclaimer of Warranties
All products are sold "as is" without any express or implied warranties. J.C. Gury makes no warranties regarding the merchantability, fitness for a particular purpose, or non-infringement of any products sold.
We stand behind the quality of our products. If you receive a product that is defective or does not match your approved proof, please contact us within 7 days of receipt and we will work with you to resolve the issue.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of New York.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us: